Job Vacancy Abuja Position Customer Support at Alpha-cx

Alpha-cx is excited to announce openings for the position of Customer Support in Abuja. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Alpha-cx, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Alpha-cx.

Job Information

Company:	Alpha-cx
Position:	Customer Support
City:	Abuja, Federal Capital Territory
Province:	Federal Capital Territory
Education:	Confidential
Salary:	NGN 85.000 - NGN 350.000 per Month
Job Type:	Full-time

Job Description

Alpha-cx is on the lookout for a dedicated and customer-focused representative with robust e-commerce experience to enhance our remote team. The successful candidate will possess outstanding communication skills, a neutral English accent, and the capability to manage customer interactions across various channels effectively.

Key Responsibilities:

• Deliver compassionate support via phone
• Respond to customer inquiries through email and live chat promptly
• Accurately document customer records
• Oversee return and refund requests
• Provide assistance with product information
• Ensure high levels of customer satisfaction

Qualifications:

• 3–5 years of customer service experience, preferably in e-commerce
• Familiarity with return and refund procedures
• Exceptional organizational abilities
• Strong verbal and written communication skills

Benefit

• Work-life balance
• Recognition and performance awards
• Professional training
• Valuable work experience
• Skill development
• Professional networking opportunities
• Collaborative work environment
• Opportunities for promotion
• Access to the latest technology
• Opportunities to contribute to business growth

Requirements

• Able to Work Under Pressure
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Good Communication Skills
• Able to Work in a Team
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location
• No Criminal Record

Company Address

Province	Federal Capital Territory
City	Abuja
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