Job Vacancy Lagos Position Guest Experience Officer at 99Apartments
99Apartments is currently hiring for the role of Guest Experience Officer located in Lagos. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, 99Apartments invites interested applicants to submit their applications.
Job Information
| Company: | 99Apartments |
| Position: | Guest Experience Officer |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 150.000 - NGN 170.000 per Month |
| Job Type: | Full-time |
Job Description
Company: 99Apartments
Job Type: Full-time, Onsite
Salary: ₦150,00 – ₦170,00 (net)
Location: Island & Mainland
Accommodation: Comfortable staff housing provided
Responsibilities:
- Act as the primary point of contact for guests, ensuring prompt service.
- Manage guest communications and gather feedback.
- Oversee the quality of check-in and check-out processes.
- Conduct inspections and audits to maintain quality standards.
- Supervise on-site staff and resolve guest complaints effectively.
Qualifications:
- Excellent customer service skills.
- Experience in hospitality or property management.
- Highly organized with proactive problem-solving abilities.
- Intermediate proficiency in Excel.
Benefit
- Valuable work experience
- Recognition and performance awards
- Work-life balance
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Professional training
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- No Criminal Record
- Experience in the Related Field (Preferred)
- Good Communication Skills
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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