Job Vacancy Lagos Position Customer Support Representative at PicckR

PicckR is currently accepting applications for the role of Customer Support Representative in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

PicckR, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Job Description

We are seeking a Customer Support Representative to deliver exceptional service via phone, email, and chat. The role involves resolving customer inquiries, troubleshooting technical and account issues, documenting interactions accurately, and escalating complex cases when appropriate. Applicants should possess strong communication skills, effective problem-solving abilities, and a high degree of empathy.

• Preferred qualifications: 1+ year in customer support, basic computer proficiency, and the ability to work shifts.
• Benefits: comprehensive training, opportunities for career growth, and a collaborative team environment.

Requirements

• Willing to Be Placed in the Designated Work Location
• Minimum Education of High School Diploma
• Good Communication Skills
• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• No Criminal Record
• Able to Work in a Team

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