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Job Vacancy Lagos Position Customer Service Representative at HRLeverage

Published 2 days ago

HRLeverage is currently hiring for the role of Customer Service Representative located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, HRLeverage invites interested applicants to submit their applications.

Job Information

Company:HRLeverage
Position:Customer Service Representative
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 85.000 - NGN 160.000 per Month
Job Type:Full-time

Job Description

HRLeverage, a leading HR Boutique firm located in Africa, is looking for a dedicated Customer Service Representative for our Ikoyi, Lagos office. This full-time role is ideal for a proactive professional who can efficiently handle customer inquiries regarding our products and services.

Core Responsibilities:

  • Answer customer inquiries about products, services, and orders.
  • Effectively resolve customer issues.
  • Process customer orders accurately and promptly.
  • Maintain detailed records of customer interactions.
  • Identify and pursue upselling opportunities.

Qualifications:

  • Bachelor’s Degree in Communications or a related field.
  • A minimum of 2 years of customer service experience.
  • Retail experience is a plus.
  • Excellent communication and time management skills.

Compensation: N150,00 per month.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

HRLeverage