Job Vacancy Lagos Position Customer Service Representative at HIREFORME HR SOLUTIONS

HIREFORME HR SOLUTIONS is currently accepting applications for the role of Customer Service Representative in Lagos. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
HIREFORME HR SOLUTIONS, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
Company: | HIREFORME HR SOLUTIONS |
Position: | Customer Service Representative |
City: | Lagos, Lagos |
Province: | Lagos |
Education: | Confidential |
Salary: | NGN 81.000 - NGN 158.000 per Month |
Job Type: | Full-time |
Job Description
Location: Ogudu, Lagos
Job Type: Full-time (Shift-Based)
Salary: Competitive (Negotiable based on experience)
HIREFORME HR SOLUTIONS is seeking a dedicated Customer Service Representative/Supervisor to join our dynamic team. In this role, you will be responsible for efficiently managing customer inquiries, resolving issues, and delivering exceptional service while supervising a team of customer service representatives.
Key Responsibilities:
- Respond to inquiries through phone, email, and face-to-face interactions
- Effectively resolve customer complaints
- Supervise and mentor customer service representatives
- Uphold a high level of professionalism
- Document all customer interactions accurately
- Provide training for junior team members
Qualifications:
- At least 2 years of experience in customer service
- Exceptional communication and problem-solving abilities
- Capability to succeed in a shift-based work environment
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
Province | Lagos |
City | Lagos |
Google Map | Google Map |
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