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Job Vacancy Lagos Position Customer Service Representative at HIREFORME HR SOLUTIONS

HIREFORME HR SOLUTIONS company icon
Published 22 hours ago

HIREFORME HR SOLUTIONS is currently accepting applications for the role of Customer Service Representative in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

HIREFORME HR SOLUTIONS, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:HIREFORME HR SOLUTIONS
Position:Customer Service Representative
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 81.000 - NGN 158.000 per Month
Job Type:Full-time

Job Description

Location: Ogudu, Lagos

Job Type: Full-time (Shift-Based)

Salary: Competitive (Negotiable based on experience)

HIREFORME HR SOLUTIONS is seeking a dedicated Customer Service Representative/Supervisor to join our dynamic team. In this role, you will be responsible for efficiently managing customer inquiries, resolving issues, and delivering exceptional service while supervising a team of customer service representatives.

Key Responsibilities:

  • Respond to inquiries through phone, email, and face-to-face interactions
  • Effectively resolve customer complaints
  • Supervise and mentor customer service representatives
  • Uphold a high level of professionalism
  • Document all customer interactions accurately
  • Provide training for junior team members

Qualifications:

  • At least 2 years of experience in customer service
  • Exceptional communication and problem-solving abilities
  • Capability to succeed in a shift-based work environment

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

HIREFORME HR SOLUTIONS