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Job Vacancy Lagos Position Customer Service Representative at First Excelsia Professional Services Limited

First Excelsia Professional Services Limited company icon
Published 3 hours ago

First Excelsia Professional Services Limited is currently seeking applicants for the position of Customer Service Representative in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

First Excelsia Professional Services Limited, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:First Excelsia Professional Services Limited
Position:Customer Service Representative
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 91.000 - NGN 230.000 per Month
Job Type:Full-time

Job Description

First Excelsia Professional Services Limited seeks a full-time Customer Service Representative based in Lagos. The role handles customer inquiries via phone, email, chat, and in-person channels, resolves complaints, maintains CRM records, and collaborates with internal teams to ensure high service standards.

  • Requirements: Bachelor’s degree and a minimum of two years’ customer service experience; telecommunications experience is a plus.
  • Skills: Excellent verbal and written communication, strong conflict-resolution and interpersonal abilities, capacity to multitask in a fast-paced environment, and basic computer proficiency.

Please send your CV to [email protected] and use “Customer Service Representative” as the email subject.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

First Excelsia Professional Services Limited