Naija Job Portal

Job Vacancy Imo Position Customer Service Representative at FavGrab

FavGrab company icon
Published 5 hours ago

FavGrab is inviting applications for the role of Customer Service Representative in Imo. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

FavGrab operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:FavGrab
Position:Customer Service Representative
City:Imo, Imo
Province:Imo
Education:Confidential
Job Type:Full-time

Job Description

FavGrab is seeking a proactive and friendly individual to serve as the main point of contact for our customers, vendors, and riders. In this role, you will resolve issues, answer inquiries, and ensure seamless order processing.

Key Responsibilities:

  • Assist customers through in-app chat, phone, social media, and email.
  • Professionally address and resolve order-related issues.
  • Provide support to riders and vendors to facilitate efficient deliveries.

Requirements:

  • Excellent communication skills in English (Pidgin is a plus).
  • Ability to maintain composure in high-pressure situations.
  • Prior experience in customer service is preferred.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Imo
City Imo
Google Map Google Map

Apply for Job

Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.

Applying for jobs is free of charge.

We hope you get the desired job.

If you come across any suspicious job listings, please report them to us.

Company Information

FavGrab