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Job Vacancy Lagos Position Customer Retention Team Lead at ORIKI Group

ORIKI Group company logo
Published 4 hours ago

ORIKI Group is currently accepting applications for the role of Customer Retention Team Lead in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

ORIKI Group, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:ORIKI Group
Position:Customer Retention Team Lead
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 83.000 - NGN 195.000 per Month
Job Type:Full-time

Job Description

We are in search of a dedicated and experienced Customer Retention Team Lead to spearhead our customer care efforts. The successful candidate will be responsible for devising and executing strategies that foster customer loyalty and retention.

Your key responsibilities will include leading a team of customer retention specialists, analyzing customer feedback, and developing initiatives aimed at enhancing the overall customer experience. You will also work closely with other departments to ensure a cohesive customer journey.

The ideal candidate will possess outstanding communication skills, a strong analytical mindset, and the ability to inspire and lead a team effectively.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

ORIKI Group

ORIKI Group is a prominent Nigerian enterprise specializing in beauty and wellness products. Committed to promoting natural skincare solutions, ORIKI harnesses the richness of African botanicals to create high-quality formulations. Through innovation and sustainability, the company delivers a range of cosmetics and treatments that cater to diverse skin types. With a strong emphasis on social responsibility, ORIKI Group also contributes to local communities by empowering women and supporting economic growth. Their dedication to excellence has positioned them as a leader in the African beauty industry.