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Job Vacancy Lagos Position Customer Retention Manager at M-KOPA

M-KOPA company logo
Published 4 days ago

M-KOPA is inviting applications for the role of Customer Retention Manager in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

M-KOPA operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:M-KOPA
Position:Customer Retention Manager
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a motivated Customer Retention Manager to enhance our customer loyalty programs and ensure customer satisfaction. In this role, you will analyze customer feedback, develop strategies to retain customers, and work closely with our marketing team.

The ideal candidate will have strong analytical skills, experience in customer service, and a passion for improving customer experiences.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Lagos
City Lagos
Full Address M-Kopa Solar, 40 Market St, Lagos, Nigeria
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Company Information

M-KOPA

M-KOPA is a leading technology company in Nigeria that provides affordable solar energy solutions to off-grid households. By leveraging innovative payment plans, M-KOPA enables families to access clean power while supporting their economic growth. With its user-friendly systems, M-KOPA not only enhances energy accessibility but also contributes to healthier living environments and increased financial independence. Committed to sustainable development, M-KOPA continues to transform lives and communities across Nigeria, paving the way for a brighter future.