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Job Vacancy Lagos Position Customer Operations Manager at Ericsson

Ericsson company logo
Published 4 hours ago

Ericsson is currently accepting applications for the role of Customer Operations Manager in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Ericsson, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Ericsson
Position:Customer Operations Manager
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 190.000 per Month
Job Type:Full-time

Job Description

We are looking for a highly motivated and detail-oriented Customer Operations Manager to join our dynamic team. In this pivotal role, you will oversee daily operations, ensuring our customers receive outstanding service while optimizing operational effectiveness.

Your key responsibilities will include leading customer service teams, driving process improvements, and working collaboratively with cross-functional departments to elevate customer satisfaction. Additionally, you will analyze performance metrics and develop strategies for ongoing improvement.

The successful candidate will demonstrate strong leadership capabilities, excellent communication skills, and a proven background in customer service or operations management.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Lagos
City Lagos
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Company Information

Ericsson

Ericsson, a leading global telecommunications company, has made significant strides in Nigeria by enhancing mobile connectivity and network solutions. With a focus on innovation, Ericsson provides cutting-edge technology to streamline communication and support digital transformation across various sectors. The company’s commitment to sustainability and local partnerships fosters economic growth and advances Nigeria’s digital landscape. By deploying advanced network infrastructure, Ericsson plays a crucial role in connecting communities and empowering individuals through accessible technology and services.