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Job Vacancy Lagos Position Customer Experience Officer at Micro Finance Bank

Micro Finance Bank company logo
Published 20 hours ago

Micro Finance Bank is currently seeking applicants for the position of Customer Experience Officer in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Micro Finance Bank, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Micro Finance Bank
Position:Customer Experience Officer
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 80.000 - NGN 130.000 per Month
Job Type:Full-time

Job Description

Location: Jimeta, Yola

Company: Micro Finance Bank

We are seeking a Customer Experience Officer to enhance our team. If you have strong communication skills and a passion for outstanding customer service, we want to hear from you!

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Assist with orders and product questions.
  • Resolve customer complaints effectively.

Requirements:

  • Previous customer service experience preferred.
  • Fluency in English, Igbo, and Hausa.
  • Ability to multitask in a fast-paced environment.

Job Type: Full-time | Pay: ₦80,00.00 – ₦130,00.00 per month

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Lagos
City Lagos
Full Address 142, Baobab Microfinance Bank Nigeria Limited, CELE BUS STOP, 144 Egbe Rd, Ikotun, Lagos, Nigeria
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Company Information

Micro Finance Bank

Micro Finance Banks in Nigeria play a vital role in providing financial services to underserved communities. They offer small loans, savings accounts, and other financial products tailored for low-income individuals and small businesses. By promoting financial inclusion, these institutions empower entrepreneurs and help stimulate economic growth. With a commitment to fostering sustainable development, Micro Finance Banks aim to alleviate poverty and enhance livelihoods across the nation. Their accessible services enable clients to improve their financial literacy and build a stable economic future.