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Job Vacancy Ibadan Position CUSTOMER CARE REPRESENTATIVE at Workpedia Africa Ltd

Workpedia Africa Ltd company logo
Published 3 hours ago

Workpedia Africa Ltd is currently seeking applicants for the position of CUSTOMER CARE REPRESENTATIVE in Ibadan. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Workpedia Africa Ltd, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Workpedia Africa Ltd
Position:CUSTOMER CARE REPRESENTATIVE
City:Ibadan, Oyo
Province:Oyo
Education:Confidential
Salary:NGN 90.000 per Month
Job Type:Full-time

Job Description

We are seeking a professional Customer Care Representative to deliver outstanding support via phone, email, and chat. Key responsibilities include resolving customer inquiries, troubleshooting technical and order issues, processing orders and returns, accurately documenting interactions, and escalating complex cases when necessary.

The ideal candidate demonstrates excellent communication, patience, strong problem-solving abilities, and basic computer proficiency. Prior customer service experience and familiarity with CRM systems are preferred. Candidates must be team-oriented, detail-focused, and available to work flexible shifts. We offer a competitive salary, comprehensive training, and opportunities for career advancement.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Oyo
City Ibadan
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Company Information

Workpedia Africa Ltd

Workpedia Africa Ltd is a pioneering company based in Nigeria, dedicated to enhancing workforce development and employment opportunities across the nation. By providing innovative training programs, career resources, and strategic partnerships, Workpedia aims to bridge the skills gap and elevate the standard of professional excellence in various industries. Committed to empowering individuals and driving economic growth, the company plays a crucial role in shaping the future of work in Africa. With a focus on technology and community engagement, Workpedia Africa Ltd is leading the way towards a more skilled and competitive workforce.