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Job Vacancy Abuja Position Customer Care Officer at Next HR

Next HR company logo
Published 12 hours ago

Next HR is currently hiring for the role of Customer Care Officer located in Abuja. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Next HR invites interested applicants to submit their applications.

Job Information

Company:Next HR
Position:Customer Care Officer
City:Abuja, Federal Capital Territory
Province:Federal Capital Territory
Education:Confidential
Job Type:Full-time

Job Description

Next HR is seeking a dedicated Customer Care Officer to provide exceptional service by addressing inquiries, resolving complaints, and offering product information. This full-time position is based in Lokogoma, Abuja.

Key Responsibilities:

  • Handle customer inquiries through various channels.
  • Resolve complaints promptly and effectively.
  • Follow up with customers to ensure satisfaction.
  • Process returns and provide support to sales teams.

Qualifications: HND/BSC in Social Sciences. 1-3 years of customer service experience preferred.

Skills: Excellent communication, problem-solving abilities, and a customer-oriented attitude.

Monthly Salary: ₦90,00 – ₦100,00.

Application Deadline: 02/01/2025 | Expected Start Date: 13/01/2025

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Federal Capital Territory
City Abuja
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Company Information

Next HR

Next HR is a leading human resource consultancy based in Nigeria, dedicated to providing innovative workforce solutions that empower businesses. With a focus on talent acquisition, employee development, and strategic HR management, Next HR helps organizations optimize their human capital for maximum productivity. Through tailored services and a deep understanding of the local market, they drive growth and enhance organizational performance, making them a trusted partner for companies looking to thrive in today’s competitive landscape.