Job Vacancy Lagos Position Customer Care Manager at KAT Health LLC
KAT Health LLC is inviting applications for the role of Customer Care Manager in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
KAT Health LLC operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | KAT Health LLC |
| Position: | Customer Care Manager |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 300.000 per Month |
| Job Type: | Full-time |
Job Description
We seek a Customer Care Manager to lead our support team, elevate customer satisfaction, and design effective service strategies. The ideal candidate will oversee daily operations, coach and mentor agents, manage escalations, analyze performance metrics, and drive continuous process improvements.
- Responsibilities: team leadership, quality assurance, escalation resolution, KPI analysis, and process optimization.
- Requirements: minimum 3 years in customer service leadership, excellent communication and problem-solving skills, and familiarity with CRM systems.
- We offer: collaborative culture, opportunities for career growth, competitive compensation, and remote or hybrid work options.
Benefit
- Professional training
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Valuable work experience
- Recognition and performance awards
- Professional networking opportunities
- Work-life balance
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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