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Job Vacancy Abuja Position Customer Care Lead at Deloitte Human Capital Consulting West Africa

Deloitte Human Capital Consulting West Africa company logo
Published 4 hours ago

Welcome to our job portal. Deloitte Human Capital Consulting West Africa is offering exciting opportunities for the position of Customer Care Lead in Abuja. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Deloitte Human Capital Consulting West Africa, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Deloitte Human Capital Consulting West Africa. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Deloitte Human Capital Consulting West Africa
Position:Customer Care Lead
City:Abuja, Federal Capital Territory
Province:Federal Capital Territory
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a proactive and passionate Customer Care Lead to join our team. In this role, you will be responsible for overseeing the customer care department, ensuring exceptional service delivery, and leading a team of customer care representatives.

Your duties will include developing training programs, managing customer inquiries, and implementing efficient processes to enhance customer satisfaction. Ideal candidates should have excellent communication skills and a strong background in customer service management.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Federal Capital Territory
City Abuja
Full Address Deloitte & Touché, Bank of Industry Building, 4th Floor, Central Business District, Abuja, Nigeria
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Company Information

Deloitte Human Capital Consulting West Africa

Deloitte Human Capital Consulting West Africa, located in Nigeria, is a leading firm specializing in human capital management and workforce transformation. The company is dedicated to delivering innovative solutions that enhance organizational performance and drive employee engagement. By leveraging data-driven insights and industry expertise, Deloitte helps businesses navigate complex workforce challenges and strategically align their human resources with overall business goals. With a commitment to fostering inclusive work environments, Deloitte empowers organizations to thrive in a competitive landscape.