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Job Vacancy Lagos Position Contact Centre Agent at Kennedia Consulting

Kennedia Consulting company logo
Published 1 week ago

Kennedia Consulting is inviting applications for the role of Contact Centre Agent in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Kennedia Consulting operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Kennedia Consulting
Position:Contact Centre Agent
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 190.000 per Month
Job Type:Full-time

Job Description

Kennedia Consulting, a professional HR service firm in West Africa, is seeking a dedicated Contact Centre Agent to join our team in Victoria Island, Lagos. As a pivotal point of contact, you will assist customers by addressing inquiries, resolving issues, and ensuring an exceptional customer experience.

Responsibilities: Handle customer interactions efficiently, resolve complaints, maintain accurate records, and collaborate with team members to meet performance goals.

Requirements: BSC degree (minimum 2:2), completed NYSC, up to 26 years old, with at least one year of customer service experience. Strong communication skills are essential.

Salary: N102,00/month (includes 13th month, HMO, pension).

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
Full Address Kennedia Consulting Limited, 14b Kingsley Emu Street, Lekki Phase 1, Lagos, Nigeria
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Company Information

Kennedia Consulting

Kennedia Consulting is a premier consulting firm based in Nigeria, dedicated to providing innovative solutions across various industries. With a team of experienced professionals, Kennedia specializes in management consulting, strategic planning, and operational improvement. Their client-centric approach ensures tailored strategies that drive efficiency and growth. Committed to excellence and integrity, Kennedia Consulting empowers organizations to achieve their goals and navigate complex challenges in today’s dynamic market.