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Job Vacancy Lagos Position Bilingual Contact Center Agent (Igbo & Hausa) at Workforce Group

Workforce Group company logo
Published 4 hours ago

Workforce Group is currently accepting applications for the role of Bilingual Contact Center Agent (Igbo & Hausa) in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Workforce Group, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Workforce Group
Position:Bilingual Contact Center Agent (Igbo & Hausa)
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Job Type:Full-time

Job Description

Workforce Group, a premier business and HR consulting firm in Nigeria, is excited to announce an opening for a Bilingual Contact Center Agent (Igbo & Hausa) at our Iganmu and Lekki branches in Lagos. With over ten years of delivering exceptional HR solutions, we are dedicated to fostering a supportive work environment.

In this role, you will:

  • Provide assistance to customers regarding inquiries and concerns through various channels, including phone, email, live chat, and social media.
  • Effectively resolve customer issues while escalating more complex matters as needed.
  • Maintain accurate records of all customer interactions in our CRM system.

Applicants should hold an HND or B.Sc degree and be 26 years of age or younger. We offer a competitive monthly salary of N213,00, along with comprehensive HMO, pension, and additional benefits.

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Workforce Group

Workforce Group is a leading human resource consulting and outsourcing firm based in Nigeria. Founded to address the growing need for efficient workforce solutions, the company specializes in talent acquisition, employee training, and HR management services. With a commitment to enhancing workforce productivity, Workforce Group partners with various organizations across sectors to deliver tailored solutions that drive business growth and help individuals achieve their career aspirations. Their innovative approach and dedication to excellence make them a pivotal player in Nigeria’s employment landscape.