Naija Job Portal

Job Vacancy Lagos Position Customer service managr at Workpedia Africa Ltd

Workpedia Africa Ltd company logo
Published 3 hours ago

Workpedia Africa Ltd is currently hiring for the role of Customer service managr located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Workpedia Africa Ltd invites interested applicants to submit their applications.

Job Information

Company:Workpedia Africa Ltd
Position:Customer service managr
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 200.000 per Month
Job Type:Full-time

Job Description

Workpedia Africa Ltd seeks an experienced Customer Service Manager to oversee front-of-house operations in Lagos. This full-time position offers a monthly salary of ₦180,00–₦200,00.

  • Lead, supervise, and train front-desk teams; ensure consistent, high-quality guest service.
  • Manage guest interactions, resolve complaints, and implement effective service recovery.
  • Develop and enforce service standards, monitor performance metrics, and coordinate with internal departments to enhance customer experience.

Requirements: HND/BSc in Hospitality Management, Business Administration, or related field; 3–5 years’ experience in customer service or hospitality management; strong leadership, communication, and problem-solving skills; must reside in Lagos.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
Google Map Google Map

Apply for Job

Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.

Applying for jobs is free of charge.

We hope you get the desired job.

If you come across any suspicious job listings, please report them to us.

Company Information

Workpedia Africa Ltd

Workpedia Africa Ltd is a pioneering company based in Nigeria, dedicated to enhancing workforce development and employment opportunities across the nation. By providing innovative training programs, career resources, and strategic partnerships, Workpedia aims to bridge the skills gap and elevate the standard of professional excellence in various industries. Committed to empowering individuals and driving economic growth, the company plays a crucial role in shaping the future of work in Africa. With a focus on technology and community engagement, Workpedia Africa Ltd is leading the way towards a more skilled and competitive workforce.