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Job Vacancy Lekki Position Customer Service Manager at PHARMARUN

PHARMARUN company icon
Published 3 hours ago

PHARMARUN is currently hiring for the role of Customer Service Manager located in Lekki. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, PHARMARUN invites interested applicants to submit their applications.

Job Information

Company:PHARMARUN
Position:Customer Service Manager
City:Lekki, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 600.000 - NGN 1.000.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Service Manager to lead our support team, elevate customer satisfaction, and oversee daily operations. The role includes coaching and developing agents, managing escalations, defining service policies, monitoring performance KPIs, and partnering with product and sales teams to resolve issues.

  • Requirements: 3+ years in customer service leadership, excellent communication and problem-solving skills, CRM experience, and a data-driven approach.
  • Benefits: competitive salary, opportunities for professional development, and a collaborative work culture.

This is an excellent opportunity for a motivated leader committed to building outstanding customer experiences and driving a high-performing team.

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lekki
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