Job Vacancy Lagos Position Level 1 Support Engineer at EdgeNet Consulting Limited
EdgeNet Consulting Limited is currently accepting applications for the role of Level 1 Support Engineer in Lagos. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
EdgeNet Consulting Limited, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | EdgeNet Consulting Limited |
| Position: | Level 1 Support Engineer |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Employment Type: Onsite – Contract
Key Responsibilities:
– Respond to calls, emails, and chats
– Diagnose technical issues and provide basic troubleshooting.
– Log support tickets and ensure issues are resolved.
– Escalate complex matters to Level 2 support.
– Monitor systems and servers for optimal performance.
– Manage user accounts and facilitate password resets.
– Assist with software testing as required.
Qualifications:
– Familiarity with hardware/software, Windows OS, and networking concepts.
– Excellent communication and customer service abilities.
– Basic troubleshooting skills and a willingness to learn.
Benefit
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Professional training
- Work-life balance
- Professional networking opportunities
- Valuable work experience
- Access to the latest technology
- Recognition and performance awards
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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