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Job Vacancy Lagos Position Inbound Call Center Supervisor at Standard Bank

Standard Bank company logo
Published 3 hours ago

Welcome to our job portal. Standard Bank is offering exciting opportunities for the position of Inbound Call Center Supervisor in Lagos. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Standard Bank, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Standard Bank. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Standard Bank
Position:Inbound Call Center Supervisor
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 81.000 - NGN 158.000 per Month
Job Type:Full-time

Job Description

Standard Bank is looking for an Inbound Call Center Supervisor to lead a dynamic team of consultants at our Customer Contact Centre located in Ilupeju Industrial Avenue, Lagos, Nigeria. This full-time position requires a dedicated individual who can ensure exceptional service quality for both inbound and outbound calls. The successful candidate will be responsible for efficiently resolving customer inquiries and complaints while monitoring team performance to uphold service standards, thereby enhancing customer satisfaction and loyalty.

Qualifications: Bachelor’s Degree

Experience: A minimum of 4 years in a contact center environment is required.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Standard Bank

Standard Bank is one of the leading financial institutions in Nigeria, providing a wide range of banking and financial services. As part of the Standard Bank Group, headquartered in South Africa, it offers innovative solutions for individuals, businesses, and corporations. With a strong focus on customer service, Standard Bank Nigeria aims to empower clients by providing access to digital banking, investments, and wealth management. The bank is committed to driving economic growth in Nigeria through sustainable financing and responsible banking practices.