Job Vacancy Lagos Position Head of User Research and Customer Excellence at AB Microfinance Bank Nigeria Limited

AB Microfinance Bank Nigeria Limited is currently seeking applicants for the position of Head of User Research and Customer Excellence in Lagos. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
AB Microfinance Bank Nigeria Limited, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
Company: | AB Microfinance Bank Nigeria Limited |
Position: | Head of User Research and Customer Excellence |
City: | Lagos, Lagos |
Province: | Lagos |
Education: | Confidential |
Salary: | NGN 85.000 - NGN 350.000 per Month |
Job Type: | Full-time |
Job Description
AB Microfinance Bank Nigeria Limited is on the lookout for an innovative and results-driven Head of User Research and Customer Excellence. The successful candidate will spearhead efforts to enhance user experience and elevate customer satisfaction across our services. You will be tasked with developing and executing research strategies that will influence product development and foster customer engagement.
The perfect fit for this role will possess a robust understanding of user research methodologies, coupled with a genuine passion for discerning customer needs. Collaboration with cross-functional teams will be essential to achieving our goals.
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Basic Computer Skills
- Physically and Mentally Healthy
- No Criminal Record
- Able to Work in a Team
- Minimum Education of High School Diploma
- Good Communication Skills
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
Province | Lagos |
City | Lagos |
Google Map | Google Map |
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