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Job Vacancy Oyo Position Agency Customer Experience Lead at Kolomoni Microfinance Bank

Kolomoni Microfinance Bank company icon
Published 3 hours ago

Kolomoni Microfinance Bank is currently seeking applicants for the position of Agency Customer Experience Lead in Oyo. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Kolomoni Microfinance Bank, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Kolomoni Microfinance Bank
Position:Agency Customer Experience Lead
City:Oyo, Oyo
Province:Oyo
Education:Confidential
Salary:NGN 83.000 - NGN 195.000 per Month
Job Type:Full-time

Job Description

Kolomoni Microfinance Bank is on the lookout for a dynamic and passionate Agency Customer Experience Lead to enhance our client interactions and boost overall satisfaction. The ideal candidate will possess a proven record of improving customer experience in an agency setting.

In this pivotal role, you will be responsible for developing and executing strategies that ensure exceptional service. You will collaborate with cross-functional teams to identify opportunities for improvement and spearhead customer-centric initiatives.

Qualifications include strong communication skills, extensive experience in customer service management, and the capability to effectively analyze customer feedback.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Oyo
City Oyo
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Company Information

Kolomoni Microfinance Bank