Job Vacancy Abuja Position Customer Care Representative at KM Consulting Limited
KM Consulting Limited is inviting applications for the role of Customer Care Representative in Abuja. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
KM Consulting Limited operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | KM Consulting Limited |
| Position: | Customer Care Representative |
| City: | Abuja, Federal Capital Territory |
| Province: | Federal Capital Territory |
| Education: | Confidential |
| Salary: | NGN 85.000 - NGN 160.000 per Month |
| Job Type: | Full-time |
Job Description
KM Consulting Limited
- Minimum Qualification :
Job Description/Requirements
Job Title: Customer Care Representative
Location: Karu, Abuja
Employment Type: Full-Time
Salary: 50,00
Key Responsibilities:
- Professionally answer phone calls and address customer inquiries.
- Process client orders promptly and accurately.
- Respond to client emails and messages, ensuring timely resolutions to issues.
- Follow up with clients to confirm satisfaction with orders and delivery.
- Maintain accurate records of customer interactions, orders, and feedback.
- Provide updates to customers regarding delivery timelines and product availability.
- Collaborate with the warehouse and logistics team to ensure smooth order fulfillment.
- Assist with promoting new products and gathering customer feedback.
What We’re Looking For:
- National Diploma in Customer Service, Business Administration or a related field.
- Familiarity with order management and CRM tools is an advantage.
- Previous experience in a customer service role is preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills with attention to detail.
- Proficiency in using office software such as Microsoft Office Suite.
- Ability to manage multiple tasks effectively in a fast-paced environment.
Send CV to [email protected]
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Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- No Criminal Record
- Experience in the Related Field (Preferred)
- Good Communication Skills
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Federal Capital Territory |
| City | Abuja |
| Google Map | Google Map |
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