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Job Vacancy Lagos Position Head of Customer Engagement and Retention at OmniRetail Africa

OmniRetail Africa company logo
Published 3 hours ago

OmniRetail Africa is excited to announce openings for the position of Head of Customer Engagement and Retention in Lagos. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At OmniRetail Africa, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with OmniRetail Africa.

Job Information

Company:OmniRetail Africa
Position:Head of Customer Engagement and Retention
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 83.000 - NGN 195.000 per Month
Job Type:Full-time

Job Description

We are seeking a dynamic Head of Customer Engagement and Retention to lead our customer experience strategies. This role involves developing initiatives to enhance customer loyalty and engagement, analyzing customer feedback, and collaborating across teams to improve service delivery.

The ideal candidate will have strong analytical skills, a passion for customer service, and a proven track record in retention strategies.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

OmniRetail Africa

OmniRetail Africa is a leading retail technology company based in Nigeria, committed to transforming the shopping experience for consumers and businesses alike. By integrating advanced technology with innovative solutions, OmniRetail Africa enhances operational efficiency and customer engagement. Their platform offers a seamless shopping experience, making it easier for retailers to connect with their customers. With a focus on empowering local businesses, OmniRetail Africa is reshaping the landscape of retail in Nigeria, fostering growth and sustainability in the industry.