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Job Vacancy Lagos Position Customer Service Specialist at Glitch Africa

Glitch Africa company logo
Published 3 hours ago

Glitch Africa is currently seeking applicants for the position of Customer Service Specialist in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Glitch Africa, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Glitch Africa
Position:Customer Service Specialist
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 90.000 - NGN 200.000 per Month
Job Type:Full-time

Job Description

Are you passionate about delivering exceptional customer experiences? Glitch Africa is seeking a Customer Service Specialist to join our dynamic team in Lagos. In this role, you will provide top-notch support across various platforms, resolve customer inquiries, and maintain a positive and professional attitude.

Key Responsibilities:

  • Deliver excellent customer service via email, phone, and social media.
  • Resolve customer issues efficiently and effectively.
  • Collaborate with internal teams to enhance service processes.

Requirements:

  • Proven experience in customer service.
  • Exceptional communication and interpersonal skills.
  • Familiarity with CRM tools is essential.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Glitch Africa

Glitch Africa is a dynamic technology company based in Nigeria, dedicated to fostering innovation and creativity in the digital landscape. With a focus on developing cutting-edge software solutions and empowering local talents, Glitch Africa aims to transform businesses and drive economic growth. Through various initiatives, including tech training and collaborative projects, the company is committed to building a vibrant tech ecosystem in Africa. By harnessing the power of technology, Glitch Africa is paving the way for a brighter future in the Nigerian tech industry.